Frequently Asked Questions
Do I need to purchase tickets in advance?
Tickets must be purchased 48 hours in advance, and tours often sell out quickly. Please book well in advance to increase your chances of getting the day and time you prefer. Tickets can be purchase by clicking the “Book a Tour” button on any page of the site. If a tour is sold out we can add your name to a waiting list by filling out the form on the “contact us” page.
How can I purchase a gift certificate?
Give the gift of food and fun!! Purchase a gift certificate for the next birthday, anniversary, or holiday gift. Click here “Gift a Tour” to purchase the gift certificate. It can either be printed or you can email it directly to the recipient.
What is your policy on late arrivals?
Our tour guides are instructed to start the tour on time. Our tours are time sensitive as we coordinate with our vendors on times that we will visit each vendor. Additionally our tour guides are paid to work within a certain time frame as many of them do other tours for us on the same day. When participants are late it creates a domino effect which affects the participants, vendors and tour guides alike. We will not offer any refunds or rescheduling opportunities for participants who are late for the tours.
Refunds or Rescheduling a tour?
Once tickets are purchased, these are binding. Tickets cannot be refunded and cannot be rescheduled because your space is being guaranteed at the event. No Exceptions.
Is it appropriate to bring children on the food tour?
The food tour tends to be long for some children who have a limited attention span, so the Tucson Food Tour may not be appropriate for some of them. Since there is a lot of standing and walking, please consider this when deciding whether the culinary tasting adventure is appropriate for your child. We do not offer discounted tickets for children.
How much food is served on the tour?
During the Tucson Food Tour you should have enough food that for most participants, lunch afterwards is not necessary. With the combination of drink and food tastings combined with breaks for architectural, cultural, and historical insight, most participants are comfortably full after the food tour.
How much walking is involved?
Tours generally last around four hours and about 2 miles walking. Participants can expect to be standing or walking for a majority of the time.
Does the tour guide accept gratuities?
Gratuities are greatly appreciated, although not mandatory. The standard gratuity in the service industry is 20%.
Can I shop during the Tucson Food Tour?
We ask that you please wait to shop until after the food tour, so that we can stay on our food-tasting schedule in a timely manner. We ask you allow time at the end of the tour to return to your favorite locations and/or stores. The tasting adventures are on a schedule to arrive at each tasting location at a certain time. Its important to stay on schedule so that the food is freshly prepared for the participants.
Are any beverages served on the Tucson Food Tour?
Non-alcoholic beverages will be provided at each food stop. Guests will have an opportunity to order and pay for alcoholic beverages at certain stops.
Does the food tour end at the same place we meet?
No, we do not finish at the same location as the meeting point but it is within 1 block so you will still be very close to where you originally parked.
What restaurants will we visit on the culinary tasting adventure?
Our tastings are at some of the best eateries in the area. We focus on providing a variety of delectable cuisines that range from the newest, hottest spots to the traditional time-tested favorites. These locations may change without notice.
Is there parking near the tour meeting point?
Yes, there are various parking lots and garages located near the meeting point that will be provided prior to your tour date.
What happens if it rains?
The tour runs regardless of weather conditions. In the rare situation where the tour guide is forced to cancel the event, ticket-holders will be allowed to reschedule to another time.
Please feel free to email us with any inquiries at email@example.com as often times we are on a tour and can not get back to our messages right away.